Solutions Architect

Palo Alto, CA

AllyO tackles workplace engagement challenges with candidates and employees, from hi to goodbye, using AI for end-to-end HR management solutions. We are the most funded (over $65M) artificial intelligence platform for HR teams, worldwide. AllyO has partnered with 15% of Fortune 50 companies. Backed by Tier 1 investors such as Google, SAP, Randstad, Bain and Cervin Ventures, we've also demonstrated hyper-growth of 4.5x year over year.

The Solutions Architect is a critical position that has 7 major components at AllyO:

  1. Product knowledge: A solutions architect acquires and continuously learns deep product knowledge to creatively solve customer problems.
  2. Technical knowledge: A solutions architect understands the technology behind the product and can cover a wide range of technical topics from security to workflows to software development to specific product technology such as NLP.
  3. Industry knowledge: A solutions architect learns about the industry and specific customer challenges through research and conversations with customers and applies this knowledge in customer conversations.
  4. Customer Interfacing/Sales Skills: A solutions architect directly interfaces with the customers, helps solve their problems leveraging the product to its highest value.
  5. Communication/Collaboration: A solutions architect communicates in a professional manner, listens and acknowledges customer input in an open/non-defensive way as well as collaborates with peers and team members to provide the best solution to the customer.
  6. Structured Problem Solving: A solutions architect applies critical thinking to decompose problems into bounded solvable components to structure the conversation with the customer and apply product capabilities to provide an optimized solution.
  7. Trusted Advisor: A solutions architect builds a relationship with the customer through all prior components to become a trusted advisor. This is an extremely critical component. 

The Solutions Architect will be working with state of the art technology for a SaaS application, so it is key to have experience with software development, agile processes, web applications, APIs, REST, etc. 

THE POSITION

  • Pre-sales customer engagement to position product and technology as a best fit.
  • Solutioning support to sales/solution specialists and customer success to help define best platform strategy/configuration for a given customer deployment.
  • Post Sales engagement for workflow definition consisting of API integrations, 3rd party applications and product applications.
  • Assist in SoW definition/development as needed.
  • Provide inputs to product roadmaps.
  • Define 3rd party integrations as needed for customer deployments.
  • Build 3rd party technical relationships based on overall market need and define integrations and workflows in conjunction with the 3rd parties.
  • Define and drive a measurable process/workflow for solutioning incorporating industry tools such as Jira to implement a workflow and Tableau for analyzing solutions and workflows.

YOUR BACKGROUND

  • 2+ years in a customer facing role
  • 5+ years in a solutions, development and/or technical role
  • Excellent communication skills, responsive, collaborative
  • Organized, structured and results focused
  • Experience with Software Development
  • Experience with Web Applications and SaaS
  • Excellent problem solving skills
  • Enterprise solutioning experience
  • Knowledgeable on enterprise applications, infosec, APIs, integrations, data models, workflows, databases
  • Jira, G.Suite, Tableau, SQL

LOCATION

We are located in the heart of Silicon Valley in Palo Alto, CA.  Less than 1 mile away from the San Antonio Caltrain Station. We also provide relocation assistance.

WHY SHOULD YOU APPLY?

  • Awesome company culture in a start up environment
  • Make a true difference in what you do everyday
  • Competitive salary
  • Full benefits (health, dental, vision) and 401K
  • Catered lunches everyday
  • Flexible schedules and unlimited paid time off

Apply

Engage with our virtual recruiter to get you applied, OR text "Hello" to (650) 297- 8805

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